Grievance Redressal

Grievance Redressal

At Islamia College of Commerce, Gorakhpur, we are committed to maintaining a transparent, fair, and student-friendly environment.The Grievance Redressal Cell has been established to ensure that all concerns, complaints, and grievances of students, faculty, and staff are addressed promptly and effectively.

Grievance Redressal Procedure

Submission
Grievances can be submitted through the official grievance form available on the college website or at the Grievance Cell office.
Acknowledgment
Acknowledgment of the complaint will be given within 48 hours.
Review
The complaint will be reviewed confidentially by the Grievance Redressal Committee.
Resolution
A fair and timely resolution will be provided, typically within 7 working days.
Feedback
The complainant will be informed of the action taken and may provide feedback on the resolution.

Objective

The primary objective of the Grievance Redressal Cell is to develop a responsive and accountable system that ensures a peaceful and harmonious educational environment in the institution.

Scope

The Grievance Cell
accepts issues related to

Confidentiality & Non-Retaliation

All grievances will be handled with the utmost confidentiality. The college ensures that no complainant will face any retaliation or negative consequences for raising a genuine concern.

Contact Details